Shipping Policy

Last Updated: 11 August 2026

At Shreeshta Sarees, we aim to make your shopping experience as smooth as possible, from placing your order to receiving it at your doorstep. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Once your order is successfully placed and payment has been confirmed, we begin processing your order for dispatch.

Orders are generally processed during our regular business operations. Processing times may vary depending on product availability, order volume, seasonal demand, weekends, public holidays, or other operational circumstances.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided during checkout.

2. Delivery

We arrange delivery through third-party courier and logistics partners.

Delivery timelines may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• Regional restrictions

• Operational or logistical delays

• Other circumstances beyond our reasonable control

Any delivery timeline communicated on our website or at checkout is an estimate and is not guaranteed.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on factors such as the delivery location, order size, shipping method, or promotional offers.

Any applicable shipping charges are the responsibility of the customer unless otherwise stated by Shreeshta Sarees.

4. Delivery Address

Customers are responsible for providing accurate and complete delivery information when placing an order.

This includes:

• Full name

• Complete delivery address

• City and state

• PIN code

• Valid phone number

• Any other information required for successful delivery

Shreeshta Sarees shall not be responsible for delivery delays, failed deliveries, additional charges, or returns resulting from incorrect, incomplete, or outdated information provided by the customer.

If you realise that you have entered incorrect delivery information, please contact us as soon as possible at shreeshtamall@gmail.com.

We will make reasonable efforts to assist you, but changes may not be possible once an order has been processed or dispatched.

5. Tracking Your Order

Where tracking is available, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information provided by the courier partner to follow the progress of your shipment.

Please note that tracking information is provided by the relevant courier or logistics partner, and Shreeshta Sarees does not control the frequency or accuracy of third-party tracking updates.

6. Delays in Delivery

While we work with our delivery partners to ensure timely delivery, certain delays may occur due to circumstances beyond our reasonable control.

These may include:

• Severe weather

• Natural events

• Public holidays

• Transportation disruptions

• Courier operational issues

• Regional restrictions

• Address-related issues

• Unforeseen logistical circumstances

Shreeshta Sarees is not responsible for delays caused by circumstances beyond our reasonable control.

However, if your order appears to be significantly delayed, you may contact us and we will make reasonable efforts to assist you in checking its status.

7. Failed or Missed Delivery

Please ensure that someone is available at the delivery address to receive your order when required.

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, the courier may make additional delivery attempts or return the package to us.

If an order is returned to Shreeshta Sarees because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other reasons attributable to the customer, additional shipping or re-delivery charges may apply.

8. Damaged Packages

Please inspect your package carefully when it is delivered.

If the outer packaging appears visibly damaged or tampered with, please document the condition of the package and contact us as soon as possible.

If the product itself is damaged, defective, or incorrect, please contact us at shreeshtamall@gmail.com and refer to our Return & Refund Policy for information about the next steps.

We may request photographs or videos of the package, shipping label, packaging, and product to help us assess the issue.

9. Incorrect or Missing Items

If you receive an item that is different from what you ordered, or if an item appears to be missing from your order, please contact us as soon as possible.

Please provide your order number and relevant details so that our team can investigate the issue and provide an appropriate resolution.

10. Delivery Partner

Orders are delivered through third-party courier and logistics providers.

Once an order has been handed over to the designated delivery partner, the shipment is subject to the courier's delivery processes, routes, and operational timelines.

We will provide reasonable assistance in resolving delivery-related concerns, but we cannot guarantee the performance or delivery timelines of third-party logistics providers.

11. International Shipping

Our shipping availability may vary depending on the destination.

If international shipping is offered for a particular order, the applicable shipping charges, delivery estimates, customs duties, taxes, or other charges will be communicated where applicable.

Any customs duties, import taxes, or other charges imposed by the destination country may be the responsibility of the customer unless otherwise stated.

12. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing it.

Cancellation requests may not be accepted once an order has been processed, packed, or dispatched.

If an order has already been dispatched, you may need to follow the return procedure outlined in our Return & Refund Policy.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Shreeshta Sarees
Email: shreeshtamall@gmail.com
Phone: +91 9187225962
Address: 51, 2nd Main, Sampige Rd, near Mantri Mall, Malleshwaram, Bengaluru, Karnataka 560003